Application Programming Interface Reference

RightAnswers provides webservices for the REST APIs to perform the core portal functions of getting, adding, and deleting information, as well as obtaining specific user activities.

REST APIs

RightAnswers REST API methods and parameters are available on a dedicated API portal: https://CUSTOMERNAME.rightanswers.com/portal/api-docs/#/

Note: Replace the highlighted portion of the URL with your customer name. 

From the API portal you will be able to find all REST methods and parameters as well as interact with a method using the "try it out" function to test the API response. 

Note:  In order to access API methods, an active License for web services is required. If not licensed, the following message is displayed: {"error":"Company 'Company is not licensed for web services"}

Customer images are secured using a time limited token that allows access to the image when no portal browser session exist. The setting named WebServiceLinkTokenValidity controls the duration for which a linkToken in the image links for solution API requests is valid.

Example HTML returned by the Solution API:

[img alt="Image" src="upload/images/UplandHelp/090191016718678.png?linkToken=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJOQSIsImV4cCI6MTU5ODYwOTYxMiwiaWF0IjoxNTk4NjA5MzEyfQ.c-Kkmd1DWjYB6a94e5axWFEwm7hWC63apK6phPFMIHs"]